1What is the Customization Process?
We adhere to the principle of excellence and are dedicated to providing personalized cast iron cookware customization services. The entire customization process is as follows: Requirement Communication: Customers can consult with our customer service team to clarify their customization needs and product specifications. Accurate Quotation: Based on the confirmed customization requirements, we provide a professional product quotation, ensuring transparency and fairness. Contract Signing: Once both parties agree on the quotation, a formal contract is signed, and a deposit is paid to ensure the smooth initiation of the customization process. Sample Production: We carefully produce samples based on the customization requirements to ensure every detail meets customer expectations. Sample Confirmation: After the customer confirms the sample, we proceed to the mass production phase to ensure the final product is perfect. Production and Delivery: After the sample is confirmed, we enter the production phase and arrange fast, reliable logistics to ensure timely delivery.
2What Production Lines and Facilities Does the Factory Have?
Our company boasts a full range of production lines and facilities, including advanced DISA casting lines, die casting lines, polishing lines, spraying lines, enameled coating lines, and automatic packaging lines. These state-of-the-art production lines ensure efficient and high-quality manufacturing processes, providing a solid guarantee of product quality.
3How is the Product Quality Ensured?
Our products are not only certified by international standards such as BSCI and ISO, but have also passed various food safety tests, including FDA and LFGB certifications. These certifications and tests ensure that our products have exceptional safety and quality, earning the trust and praise of customers worldwide.
4What is the Market Position and Logistics?
Our company has an annual production capacity of over 3 million units, and our products are widely exported to Europe, the Americas, Southeast Asia, and other regions. In addition, we have offices in Hong Kong and Hainan and warehouses overseas, enabling us to provide a wide range of customized services and convenient logistics solutions to traditional wholesalers, brand owners, and cross-border e-commerce customers.